Proactive Care Assistant – Admin – 0.6 to 1.0 FTE – 1-Year Term (possible extension)

About The City of Grande Prairie

Grande Prairie is located in Northwestern Alberta, in the heart of the Peace Region, and is the largest city north of Edmonton. It is a thriving young city full of continuous growth and opportunity. The population of Grande Prairie is 69,088 (2018 census), with the greatest population being between the ages of 30 and 34. This population includes representation from more than 80 different cultural and ethnic groups.

Grande Prairie has been the hub of the Peace Region since the early 1900s, making it rich with the culture and heritage of its many residents past and present. Across the city, there are many ways to immerse yourself in the experience of Grande Prairie’s culture and heritage. Grande Prairie possesses several state-of-the-art recreational facilities and has a vibrant arts and culture community.

Grande Prairie has something for all those you live and work in this great city. Visit one of our many historic exhibits, check out a significant landmark or one of many other opportunities to explore the city in new ways today! To learn more go to www.cityofgp.com

About The Grande Prairie PCN

The Grande Prairie Primary Care Network, in beautiful Grande Prairie, Alberta – a city rich in cultural and economic opportunities, and a great place to raise a family – was formed in 2010 to work with local primary care physicians in the delivery of primary healthcare services. The PCN provides innovative and collaborative initiatives that improve communication, increase coordination of services, and enhance medical clinic practices to better meet the needs of the community.

This position is with the Grande Prairie PCN	FTE: 0.6 – 1.0 FTE
Status: 1-year term with possible extension	Hours per Week:
Hours per Shift:	Reference ID: PCA022824
Primary Location: Grande Prairie PCN

Position Summary

The Proactive Care Assistant will act as an administrative staff member that will be accessible to Grande Prairie Primary Care Network (PCN) member clinic teams. The Proactive Care Assistant is responsible for executing and building capacity for clinics to engage in panel identification, maintenance, and management initiatives in the PCN’s member clinics. The Proactive Care Assistant builds capacity in the clinic environment, supporting panel processes and related quality improvement initiatives. Engagement and relationship building will be a key to success in this role.

What you will do...

Support clinic teams to manage the care of the patient panel
Conduct panel identification and maintenance activities
Assist clinic teams with Electronic Medical Record (EMR) standardization
Identify patients for proactive care and establish condition specific registries and outreach lists
Scheduling appointments as required
Work with PCN Practice Facilitators and clinic teams to document and sustain clinic specific proactive care approaches.
Other duties as required

What you need to succeed...

Fluency in English (verbal and written)
Excellent communication and interpersonal skills
Proficiency in the use of computers and office equipment
Strong MS office skills (Word, Excel, Teams)
Demonstrated ability to use electronic correspondence/forms
Ability to efficiently use EMR software
Ability to function cooperatively in a team setting
Ability to maintain patient privacy and confidentiality
Ability to efficiently manage time and prioritize multiple tasks
Ability to understand and apply change management principles with a variety of stakeholders
Medical Office Assistant certificate preferred but not essential
A valid drivers license and access to a vehicle
High School diploma
Experience working in a family practice or other health care setting considered an asset

Application Instructions

Please email your resume, cover letter, and professional references to careers@grandeprairiepcn.com
Please include the Reference ID in the subject line of the email
All candidates will be required to undergo a security clearance check

The Grande Prairie PCN thanks you for your interest in this position, however only those selected for an interview will be contacted.

The Grande Prairie PCN is an equal opportunity employer. The Grande Prairie PCN welcomes applications from qualified individuals from all backgrounds.